Shipping & Delivery

Shipping & Delivery

Free shipping Australia-wide on orders over $100. Here’s how long it takes and how your gear gets to you.

How much is shipping?

Free on orders over $100 within Australia. Orders under $100 ship for a flat rate of $10 Australia-wide.

Bulky items (like golf bags, buggies and package sets) going to remote areas may not qualify for free shipping and may incur an extra delivery fee. We’ll contact you with an estimate after you order, or ask us for a quote first. If the extra shipping fee doesn’t suit you, we’ll cancel the order and give you a full refund.

How long will it take?

Step Small items Large items
Processing (in-stock) 1 business day 1–2 business days
Delivery Usually 2–8 business days, depending on location

All orders are dispatched from our warehouse in St Ives, Sydney.

Need it sooner? Choose Express at checkout, or contact us and we’ll help find the quickest delivery option for you.

Who delivers my order?

Items Standard Express
Golf bags, package sets, buggies, drivers Courier (Couriers Please, TNT or Aramex) StarTrack or TNT Express
All other items Australia Post Parcel Australia Post Express

Large items can’t be delivered to Australia Post parcel lockers or Parcel Collect points.

How do I track my order?

Once your order ships, you’ll receive an email with your tracking number and a link to follow your delivery. Can’t find it? Check your spam folder or email info@golfparadise.net.au.

Paid with Afterpay or Zip? Your email address is hidden from us, so tracking updates are sent by SMS to your mobile instead. If you don’t receive it, contact us for your tracking number.

Click & collect

Choose Pickup at checkout and collect from our St Ives pro shop. Orders are usually ready within 1 hour — we’ll email you when yours is ready.

Need to change a delivery order to pickup? Call us on 02 8040 3843 or email info@golfparadise.net.au as soon as possible, before your order is shipped.

International orders

We currently only ship within Australia and don’t ship to overseas addresses.

Visiting from overseas? You’re welcome to shop in store or choose click & collect, and you may be able to claim back the GST under the Tourist Refund Scheme — see Tax Invoices.

Still have a question?02 8040 3843Email us
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